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| 2020 || February 10 || Ambassador program || BART launches a pilot ambassador program to increase the presence of uniformed personnel on trains to address customers’ concerns about safety and security. "The ten ambassadors will walk trains in teams of two, seven-days-a-week from 2 pm to midnight, with extra coverage on Saturdays. They will focus their patrols on the most heavily travelled section of the system, the transbay corridor between 12th St. Oakland and Civic Center stations."<ref>{{cite web|url = https://www.bart.gov/news/articles/2020/news20200210-0|title = New ambassador program deployed on trains|date = February 10, 2020|accessdate = February 23, 2020|publisher = Bay Area Rapid Transit}}</ref>
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| 2020 || March || Service hours, usage || As a result of the {{w|2020 coronavirus pandemic in California}}, BART ridership drops dramatically. While the initial drop is due to schools closing and workplaces announcing work-from-home, there is a further sharp drop in ridership after Bay Area counties jontly announce a {{w|stay-at-home order}} starting Tuesday, March 17. Ridership continues to drop as retail stores shorten hours. Despite the drop in ridership, BART mostly avoids shortening its trains or reduce service frequency, in order to allow commuters to maintain {{w|social distancing}} to slow the spread of coronavirus. Starting Monday, March 23, BART begins stopping service at 9 PM on all days (instead of midnight), and moves its Saturday start of service from 6 AM to 8 AM. By the end of March, ridership is down about 90% from regular levels. BART uses the reduced ridership and shortened hours to work on capital projects, moving some of its staff from running trains to capital projects.<ref>{{cite web|url = https://www.bart.gov/news/articles/2020/news20200225|title = BART updates related to the coronavirus (This page is being continuously updated)|accessdate = March 28, 2020|publisher = Bay Area Rapid Transit}}</ref>
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| 2020 || || New stations || The {{w|Milpitas station}} and {{w|Berryessa/North San José station}} are scheduled to open for revenue service at this time, after being delayed by over three years.<ref name= "SJ Mercury 2019October" >{{cite news |url= https://www.mercurynews.com/2019/10/01/san-jose-bart-delay-milpitas-berryessa-stations-likely-to-miss-2019-opening/ |title = San Jose BART delay: Milpitas, Berryessa stations likely to miss 2019 opening: Officials had hoped to open the stations by the end of the year |newspaper = San Jose Mercury News |date= October 1, 2019 |quote= But the agency’s general manager revealed this week that BART is likely to miss that target, and trains probably won’t start taking passengers to those stations until sometime in 2020. |accessdate= October 10, 2019}}</ref> || Milpitas, Berryessa (North San Jose)
