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Timeline of Airbnb

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| January 2014 – present || User experience, peace with the law, partnerships, more fundraising || Airbnb redesigns its logo, launches new apps and an improved user experience, and strikes deals with city authorities in [[wikipedia:San Francisco|San Francisco]] and other cities that would make its service legally recognized while also requiring it to tax rentals. Airbnb also begins offering $1 million in insurance to both parties in its rental transactions. By June 2015, the total money raised by the company to-date is $2.3 billion, of which $1.5 billion was in the most recent round. It also starts partnerships with [[wikipedia:Handy (company)|Handy]], Concur, and [[wikipedia:Deutsche Telekom|Deutsche Telekom]].
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| 2015 – 2017 || Business ethics, humanitarianism || Airbnb introduces its million-dollar host insurance policy, a major investment which commits the company to reducing the risk for hosts and improving its business model. Following the same moral compass, in 2016 Airbnb implements a Nondiscrimination Policy to legislate its commitment to equal consumer rights and treatment, further solidifying the moral prerogative of the company.<ref name="Counting 10 Major Airbnb">{{cite web |title=Counting 10 Major Airbnb Milestones to Celebrate Their 10th Birthday |url=https://www.guesty.com/blog/airbnb-milestones/ |website=guesty.com |accessdate=19 October 2019}}</ref> In 2017, Airbnb launches its Open Homes platform, an initiative aimed at providing short-term housing over the next five years for 100,000 people in need.
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| 2018 || Recognition || Airbnb climbs the ranks. The Wyse Travel Confederation ranks Airbnb third on the list of online accommodation sellers, leaving behind an already massive industry saturated with options. In the same year, {{w|Forbes}} declares Airbnb to be both the first and the most successful sharing economy in {{w|tourism}}.<ref name="Counting 10 Major Airbnb"/>
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| 2010 || June 21 || Team || In response to increasing overcrowding at his residence, that is doubling up as an Airbnb office, co-founder and CEO [[wikipedia:Brian Chesky|Brian Chesky]] decides to move out of his apartment and live using Airbnb for a few months.<ref>{{cite web|last=Wauters|first=Robin|title=Airbnb Founder Eats His Own Dogfood, Goes 'Homeless' For Months|url=http://techcrunch.com/2010/06/21/airbnb-brian-chesky/|publisher=TechCrunch|accessdate=13 December 2012|date=21 June 2010}}</ref>
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| 2010 || November || Funding Financial || Airbnb receives $7.2 million in [[wikipedia:Series A round|Series A]] funding from [[wikipedia:Greylock Partners|Greylock Partners]] and [[wikipedia:Sequoia Capital|Sequoia Capital]], and announces that out of 700,000 nights booked, 80% had occurred in the past six months.<ref>{{cite news|last=Wortham|first=Jenna|title=Airbnb Raises Cash to Expand Budget-Travel Service|url=http://bits.blogs.nytimes.com/2010/11/10/airbnb-books-more-cash-to-connect-travelers-with-cheap-digs/|publisher=''[[wikipedia:New York Times|New York Times]]'' Bits Blogs|accessdate=13 December 2012|date=10 Nov 2010}}</ref>
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| 2011 || February || Usage milestone || Airbnb announces its 1 millionth booking since the website launch in August 2008.<ref>{{cite web|last=Wauters|first=Robin|title=Airbnb Hits 1 Million Nights Booked As European Clone Emerges|url=http://techcrunch.com/2011/02/24/airbnb-hits-1-million-nights-booked-as-european-clone-emerges/|publisher=TechCrunch|accessdate=13 December 2012|date=24 Feb 2010}}</ref><ref>{{cite news|last=Lee|first=Ellen|title=Airbnb passes bookings milestone: 1 million nights|url=http://www.sfgate.com/business/article/Airbnb-passes-bookings-milestone-1-million-nights-2473584.php|publisher=SF Gate|accessdate=13 December 2012|date=1 March 2011}}</ref>
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| 2011 || March 16–17 || Funding Financial || Venture capitalist Fred Wilson publishes a blog post saying that his firm's decision not to invest in Airbnb was a mistake.<ref>{{cite web|url=http://avc.com/2011/03/airbnb/|title = Airbnb|last = Wilson|first = Fred|date = March 16, 2011|accessdate = August 9, 2014}}</ref> The next day, [[wikipedia:Y Combinator (company)|Y Combinator]] co-founder [[wikipedia:Paul Graham (computer programmer)|Paul Graham]] publishes (with permission) correspondence between himself and Fred Wilson about the possibility of Wilson investing in Airbnb.<ref>{{cite web|url=http://paulgraham.com/airbnb.html|title = Subject: Airbnb|last = Graham|first = Paul|authorlink = Paul Graham (computer programmer)|date = March 17, 2011|accessdate = August 9, 2014}}</ref>
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| 2011 || May 25 || Endorsements Endorsement || Actor and partner at A-Grade Investments, [[wikipedia:Ashton Kutcher|Ashton Kutcher]], announces a significant investment in the company and his role as a strategic brand advisor for the company.<ref>{{cite news|last=Wortham|first=Jenna|title=An Actor Who Knows Start-Ups|url=https://www.nytimes.com/2011/05/26/technology/26ashton.html|publisher=''[[wikipedia:New York Times|New York Times]]''|accessdate=13 December 2012|date=25 May 2011}}</ref>
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| 2011 || May 31 || Acquisitions by AirbnbAcquisition, international expansion || Airbnb acquires Accoleo, a small German clone of its service, thereby expanding to [[wikipedia:Germany|Germany]].<ref>{{cite web|last=Bradshaw|first=Tim|title=Airbnb moves ‘aggressively’ into Europe|url=http://www.ft.com/intl/cms/s/2/9051978c-8baf-11e0-a725-00144feab49a.html#axzz2DeVTZk9R|publisher=Financial Times|accessdate=13 December 2012|date=31 May 2011}}</ref><ref>{{cite web|last=Taylor|first=Dan|title=Airbnb takes on Europe. Will it revolutionize the industry, again?|url=http://thenextweb.com/insider/2011/07/06/airbnb-takes-on-europe-will-it-revolutionize-the-industry-again/|publisher=The Next Web|accessdate=13 December 2012|date=6 July 2011}}</ref>
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| 2011 || June 29{{snd}}August 1 || Controversy, missteps || A woman, writing online under the name EJ, wrote on her blog that she had rented her apartment out using Airbnb and found that it was completely trashed with many of her valuable personal items stolen.<ref>{{cite web|url=http://ejroundtheworld.blogspot.com/2011/06/violated-travelers-lost-faith-difficult.html|title = Violated: A traveler's lost faith, a difficult lesson learned|author = EJ|date = June 29, 2011|accessdate = July 16, 2015}}</ref> The post was picked up on [[wikipedia:Hacker News|Hacker News]] and by [[wikipedia:Michael Arrington|Michael Arrington]] for ''[[wikipedia:TechCrunch|TechCrunch]]''.<ref>{{cite web|url=http://techcrunch.com/2011/07/27/the-moment-of-truth-for-airbnb-as-users-home-is-utterly-trashed/|title = The Moment Of Truth For Airbnb As User’s Home Is Utterly Trashed|date = July 27, 2011|accessdate = July 16, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|last = Arrington|first = Michael}}</ref><ref>{{cite web|url=http://techcrunch.com/2011/07/29/airbnb-victim-speaks-again-homeless-scared-and-angry/|title = Airbnb Victim Speaks Again: Homeless, Scared And Angry|date = July 29, 2011|accessdate = July 16, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|last = Arrington|first = Michael}}</ref> Airbnb investor [[wikipedia:Paul Graham (computer programmer)|Paul Graham]] wrote a note defending Airbnb and critical of Arrington, which received media circulation and criticism.<ref>{{cite web|url=http://www.digitaltrends.com/social-media/why-airbnbs-future-is-in-serious-trouble/|title = Why Airbnb’s future is in serious trouble|last = McHugh|first = Molly|date = August 1, 2011|accessdate = July 16, 2015|publisher = ''[[wikipedia:Digital Trends|Digital Trends]]''}}</ref><ref>{{cite web|url=http://techcrunch.com/2011/07/30/how-the-hell-is-this-my-fault/|title = How The Hell Is This My Fault?|last = Arrington|first = Michael|authorlink = Michael Arrington|date = July 30, 2011|accessdate = July 16, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref> On August 1, Airbnb CEO [[wikipedia:Brian Chesky|Brian Chesky]] wrote a blog post apologizing for Airbnb's initially tepid response, and announcing a suite of features as part of the new Airbnb Safety Program: Airbnb Guarantee of $50,000 for hosts such as EJ who report property damage, a 24-hour customer hotline, a doubling of customer support, and more responsiveness to customer concerns.<ref>{{cite web|url=http://blog.airbnb.com/our-commitment-to-trust-and-safety|title = Our commitment to trust and safety|last = Chesky|first = Brian|authorlink = Brian Chesky|date = August 1, 2011|accessdate = July 16, 2015|publisher = [[wikipedia:Airbnb|Airbnb]]}}</ref>
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| 2011 || July 24 || Funding Financial || Airbnb raises $112 million in additional funding. The investment round is led by [[wikipedia:Andreessen Horowitz|Andreessen Horowitz]] and other investors include DST Global Solutions and [[wikipedia:General Catalyst Partners|General Catalyst Partners]].<ref>{{cite web|last=Malik|first=Om|title=AirBnB gets $112M in new investment|url=http://gigaom.com/2011/07/24/airbnb-gets-112-million-in-new-investment/|publisher=GigaOm|accessdate=13 December 2012|date=24 July 2011}}</ref><ref>{{cite web|url=http://techcrunch.com/2011/07/24/airbnb-bags-112-million-in-series-b-from-andreessen-and-others/|title = Airbnb Bags $112 Million In Series B From Andreessen, DST And General Catalyst|last = Tsotsis|first = Alexia|authorlink = Alexia Tsotsis|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref><ref>{{cite news|title=Airbnb: From Y Combinator To $112M Funding In Three Years|url=http://blogs.wsj.com/venturecapital/2011/07/25/airbnb-from-y-combinator-to-112m-funding-in-three-years/|publisher=Wall Street Journal|accessdate=21 March 2014|date=25 July 2011}}</ref>
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| 2011 || October || Funding, controversy || An email allegedly written by Chamath Palihapitiya to [[wikipedia:Airbnb|Airbnb]] CEO [[wikipedia:Brian Chesky|Brian Chesky]], that was critical of the manner in which Airbnb was structuring its funding round, is leaked to [[wikipedia:Kara Swisher|Kara Swisher]] of [[wikipedia:AllThingsD|AllThingsD]].<ref>{{cite web|url=http://allthingsd.com/20111001/vcs-unite-chamath-palihapitiya-decries-airbnbs-recent-112m-funding-for-excessive-founder-control-and-cashout-in-email/|title = Email: Chamath Palihapitiya Decries Airbnb’s Recent $112M Funding for Founder Control and Cash-Out|publisher = ''[[wikipedia:AllThingsD|AllThingsD]]''|date = 2011-10-01|accessdate = 2013-04-23|last = Swisher|first = Kara}}</ref><ref>{{cite web|url=http://techcrunch.com/2011/10/01/chamath-palihapitiya-airbnb-liquidity-everyone/|title = Chamath Palihapitiya To Airbnb CEO: "If You Want Liquidity... Make It Available To Everyone"|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|accessdate = 2013-04-23|date = 2011-10-01|last = Schonfeld|first = Erick}}</ref> A follow-up reveals that new aspects of the deal are in development that might alleviate some of the concerns expressed by Palihapitiya, and he is reconsidering his decision not to invest in the funding round. He also expressed regret about the email being leaked, and he said that he was not responsible for the leak.<ref>{{Cite web|url=http://allthingsd.com/20111002/airbnb-investor-chamath-palihapitiya-settle-differences-with-employees-to-get-liquidity/|title = Airbnb, Investor Chamath Palihapitiya Settle Differences; Employees Will Get Liquidity|last = Swisher|first = Kara|date = 2011-10-02|accessdate = 2013-04-23|publisher = ''[[wikipedia:AllThingsD|AllThingsD]]''}}</ref><ref>{{Cite web|url=http://uncrunched.com/2011/10/01/chamath-palihapitiyas-statement-on-airbnb-email-fiasco/|title = Chamath Palihapitiya’s Statement On Airbnb Email Fiasco|last = Arrington|first = Michael|publisher = ''Uncrunched''|accessdate = 2013-04-23|date = 2011-10-01}}</ref>
| 2012 || June || Usage milestone || Airbnb announces its 10 millionth booking.<ref>{{cite web|last=Chang|first=Emily|title=Airbnb Celebrates Over 10 Million Nights Booked|url=http://www.businessweek.com/videos/2012-06-19/airbnb-celebrates-over-10-million-nights-booked|publisher=Bloomberg Businessweek |accessdate=13 December 2012|date=19 June 2012}}</ref>
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| 2012 || July 25 || Acquisitions by AirbnbAcquisition, international expansion || Shortly before the [[wikipedia:2012 Summer Olympics|2012 Summer Olympics]] Airbnb acquires London-based rival CrashPadder, subsequently adding six thousand international listings to its existing inventory.<ref>{{cite news|last=MacMillan|first=Douglas|title=Airbnb Scores Off London Olympics With Jump in Bookings|url=http://go.bloomberg.com/tech-blog/2012-07-25-airbnb-scores-off-london-olympics-with-jump-in-bookings/|publisher=Bloomberg Tech Blog|accessdate=13 December 2012|date=25 July 2012}}</ref>
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| 2012 || November 2 || International expansion || Airbnb co-founder and CEO Chesky announces his focus on [[wikipedia:Australia|Australia]], the second largest Airbnb market behind the United States, as well as [[wikipedia:Thailand|Thailand]] and [[wikipedia:Indonesia|Indonesia]]. To support this effort, Airbnb opens its 11th office in [[wikipedia:Sydney|Sydney]].<ref>{{cite web |last=Ong |first=Josh |title=Airbnb launches in Australia with new office in Sydney, coming soon to Thailand and Indonesia|url=http://thenextweb.com/asia/2012/11/02/airbnb-launches-in-australia-coming-soon-to-thailand-and-indonesia/|publisher=The Next Web|accessdate=13 December 2012|date=2 Nov 2012}}</ref> The Australian consumer accounts for one-tenth of the Airbnb user base.<ref>{{cite news|last=Karnikowski|first=Nina|title=Spare space can be profitable |url=http://www.theage.com.au/travel/spare-space-can-be-profitable-20121102-28otl.html|publisher=The Age|accessdate=13 December 2012|date=2 Nov 2012|location=Melbourne}}</ref>
| 2012 || November 12 || International expansion || Airbnb announces its strategy to move more aggressively into the Asian market with the launch of their newest headquarters in [[wikipedia:Singapore|Singapore]]. The company's goal is to acquire an additional 2 million properties within the continent.<ref>{{cite web|last=Russell|first=Jon|title=Airbnb targets 2 million properties in Asia as it begins introducing local customer support |url= http://thenextweb.com/asia/2012/11/21/airbnb-targets-2-million-properties-in-asia-as-it-begins-introducing-local-customer-support/|publisher=The Next Web|accessdate=13 December 2012|date=12 Nov 2012}}</ref>
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| 2012 || November 13 || Acquisitions by Airbnb Acquisition || Airbnb acquires NabeWise, a city guide that aggregates curated information for specified locations, in November 2012.<ref>{{cite news|last=Hempel|first=Jessi|title=With Neighborhoods, Airbnb expands its horizons|url=http://tech.fortune.cnn.com/2012/11/13/with-neighborhoods-airbnb-expands-its-horizons/|publisher=CNN Money|accessdate=13 December 2012|date=13 November 2012}}</ref> This acquisition shifts the company focus toward offering [[wikipedia:hyperlocal|hyperlocal]] recommendations to travelers.<ref>{{cite news|last=Geron|first=Tomio|title=Airbnb Launches Neighborhoods For Hyper-Local Travel Guides|url=http://www.forbes.com/sites/tomiogeron/2012/11/14/airbnb-neighborhoods-brings-travel-guides-to-hyper-local-level/|publisher=Forbes|accessdate=13 December 2012|date=14 November 2012}}</ref>
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| 2012 || December 13 || Acquisitions by Airbnb || Airbnb announces the acquisition of Localmind.<ref>{{cite web|last=Van Grove|first=Jennifer|title=Why did Airbnb just buy Localmind? Local expertise|url=http://venturebeat.com/2012/12/13/airbnb-acquires-localmind/|publisher=VentureBeat|accessdate=17 December 2012|date=13 December 2012}}</ref> Localmind is a location-based question and answer platform that allows users to post questions about specific locations online. These questions are then answered in real-time by experts on the specified territories.<ref>{{cite web|last=Ha|first=Anthony|title=Airbnb Aims To Get More Social With Acquisition Of Q&A Startup Localmind|url=http://techcrunch.com/2012/12/13/airbnb-acquires-localmind/|publisher=TechCrunch|accessdate=17 December 2012|date=13 December 2012}}</ref>
| 2014 || July 16 || Product || Airbnb reveals design revisions to their site and mobile app, and introduced a new logo.<ref>Baldwin, Roberto. July 16th 2014. Thenextweb. "[http://thenextweb.com/dd/2014/07/16/airbnb-updates-design-introduces-new-belo-logo/ Airbnb updates design and introduces controversial new Bélo logo]"</ref> Some consider the new icon to be visually similar to [[wikipedia:genitalia|genitalia]],<ref>Brody, Ben. July 17th 2014. CNN Money. "[http://money.cnn.com/2014/07/16/technology/social/airbnb-logo/ This is Airbnb's 'obscene' new logo]"</ref> but a consumer survey by [[wikipedia:Survata|Survata]] shows only a minority of respondents thought this was the case.<ref>Mathew, Troy. July 16th 2014. Survata. "[https://www.survata.com/blog/airbnb-logo-redesign-survey-more-people-see-hearts-than-naughty-parts/ Airbnb logo redesign survey: More people see hearts than naughty parts]"</ref>
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| 2014 || July 21 || Partnerships Partnership || Airbnb announces that its home cleaning trial will be in three cities, and lists [[wikipedia:Handybook|Handybook]] as its sole partner. [[wikipedia:Homejoy|Homejoy]], which had earlier been listed as a partner, is dropped.<ref>{{cite web|url=http://techcrunch.com/2014/07/21/airbnb-handybook/|title = Airbnb Drops Homejoy From Cleaning Trial, Handybook Remains On In Three Test Markets|date = July 21, 2014|accessdate = January 25, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
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| 2014 || July 28 || Partnerships Partnership || Airbnb announces a parternship with Concur, an expense reporting service for businesses, to make it easier for business travelers to report Airbnb stays as business expenses.<ref>{{cite web|url = http://techcrunch.com/2014/07/28/airbnb-concur/|title = It’s Business Time: Airbnb Targets Work Travelers With Concur Partnership|date = July 28, 2014|accessdate = January 25, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|last = Lawler|first = Ryan}}</ref>
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| 2014 || September 17 || Financial/legal || Airbnb announces that it will start collecting and remitting a 14% tax for short-term rentals in [[wikipedia:San Francisco|San Francisco]] starting October 1.<ref>{{cite web|url = http://techcrunch.com/2014/09/17/airbnb-sf-occupancy-taxes/|title = Airbnb Will Begin Collecting Transient Occupancy Taxes For San Francisco Bookings Next Month|last = Lawler|first = Ryan|date = October 17, 2014|accessdate = January 25, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
| 2015 || January 30 || Financial/legal || Airbnb announes that it will start collecting taxes in [[wikipedia:Amsterdam|Amsterdam]], [[wikipedia:San Jose, California|San Jose]], [[wikipedia:Chicago|Chicago]], and [[wikipedia:Washington, D.C.|Washington, D.C.]]<ref>{{cite web|url = http://techcrunch.com/2015/01/30/airbnb-taxes/|title = Airbnb To Begin Collecting Taxes In Amsterdam, San Jose, Chicago, And Washington, D.C.|last = Lawler|first = Ryan|date = January 30, 2015|accessdate = July 6, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
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| 2015 || February 25 || Partnerships Partnership || Airbnb announces a partnership with [[wikipedia:Deutsche Telekom|Deutsche Telekom]], the parent company of [[wikipedia:T-Mobile|T-Mobile]], to have its app pre-installed on mobile phones in 13 countries. Those who register for the service via DT will get 30 euros of vouchers to stay in Airbnb rooms.<ref>{{cite web|url=http://techcrunch.com/2015/02/25/airbnb-teams-with-deutsche-telekom-to-preinstall-app-offer-35-vouchers-in-europe/|title = Airbnb Teams With Deutsche Telekom To Preinstall App, Offer $35 Vouchers In Europe|last = Lunden|first = Ingrid|date = February 25, 2015|accessdate = July 6, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
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| 2015 || April 29 || Product, accessibility || Airbnb launches an official [[wikipedia:iPad|iPad]] app.<ref>{{cite web|url=http://techcrunch.com/2015/04/29/airbnb-on-ipad/|title = Airbnb Finally Releases An App For Browsing Its Listings On Tablets|last = Lawler|first = Ryan|date = April 29, 2015|accessdate = July 6, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
Airbnb Adds A Pricing Recommendation Tool For Renters|date = June 4, 2015|accessdate = July 6, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|last = Lynley|first = Matthew}}</ref>
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| 2015 || June 28 || Funding Financial || Airbnb closes $1.5 billion in additional funding, bringing its funding total to $2.3 billion. The valuation for the round is $25.5 billion.<ref>{{cite web|url=http://money.cnn.com/2015/06/27/technology/airbnb-funding-valuation-update/|title = 'Crazy money' - Airbnb valued at over $25 billion|publisher = CNNMoney|date = June 28, 2015|accessdate = July 6, 2015}}</ref> Both the amount raised and the valuation are higher than those originally projected when rumors of the round originally circulated in late February/early March (when the numbers were $1 billion and $20 billion respectively).<ref>{{cite web|url=http://www.bloomberg.com/news/articles/2015-03-01/airbnb-said-to-be-raising-funding-at-20-billion-valuation|title = Airbnb Said to Be Raising Funding at $20 Billion Valuation|publisher = ''[[wikipedia:Bloomberg News|Bloomberg News]]''|date = March 1, 2015|accessdate = July 6, 2015}}</ref><ref>{{cite web|url=http://techcrunch.com/2015/02/27/airbnb-2/|title = Airbnb Is Raising A Monster Round At A $20B Valuation|date = February 27, 2015|accessdate = July 6, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
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| 2015 || August 25 (announcement), October 1 (start date) || Legal || Airbnb announces that it will start collecting a tourist tax on Airbnb rentals in Paris starting October 1. The tax amount will be 0.83 euros per night.<ref>{{cite web|url = http://techcrunch.com/2015/08/25/airbnb-daccord/|title =
| 2015 || September 3 || Product || Airbnb releases an app for the [[wikipedia:Apple Watch|Apple Watch]], whose main focus is to facilitate communication between guests and hosts.<ref>{{cite web|url = http://techcrunch.com/2015/09/03/airbnb-rolls-out-an-apple-watch-app/|title = Airbnb Rolls Out An Apple Watch App|last = Lynley|first = Matthew|date = September 3, 2015|accessdate = October 18, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
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| 2015 || September 11 || Acquisitions by Airbnb Acquisition || Airbnb announces its acquisition of Vamo, a company based in Seattle whose product is a multi-city trip planning app. The app would be shut down as part of the acquisition; the purpose of the acquisition is to use the team's expertise to help with the aspects of the user experience related to travel beyond just booking an Airbnb.<ref>{{cite web|url = http://www.geekwire.com/2015/airbnb-acquires-seattle-based-trip-planning-service-vamo-founded-by-former-facebook-exec/|title = Airbnb acquires Seattle-based trip planning service Vamo, founded by former Facebook exec|last = Risley|first = James|date = September 11, 2015|accessdate = October 18, 2015|publisher = ''[[wikipedia:GeekWire|GeekWire]]''}}</ref><ref>{{cite web|url = http://techcrunch.com/2015/09/11/airbnb-acquires-multi-city-trip-planning-service-vamo-will-shut-down-product/|title = Airbnb Acquires Multi-City Trip Planning Service Vamo, Will Shut Down Product|last = Lynley|first = Matthew|date = September 11, 2015|accessdate = October 18, 2015|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref>
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| 2015 || November 4 || Financial/legal || [[wikipedia:San Francisco|San Francisco]] voters vote No on Proposition F, a measure to restrict Airbnb rentals in the city.<ref>{{cite web|url = http://www.sfgate.com/bayarea/article/Prop-F-Measure-to-restrict-Airbnb-rentals-6609176.php|title = Prop. F: S.F. voters reject measure to restrict Airbnb rentals|publisher = ''[[wikipedia:SFGate|SFGate]]''|date = November 4, 2015|accessdate = April 24, 2016|last = Said|first = Carolyn}}</ref> In the run-up to the vote, Airbnb spent over $8 million in advertising to the public against the measure, whereas groups supporting Proposition F spent less than a million dollars.<ref>{{cite web|url = http://techcrunch.com/2015/11/03/prop-f/|title = Airbnb, Proposition F And The Shared Hypocrisy Of Bay Area Housing|last = Cutler|first = Kim-Mai|date = November 3, 2015|accessdate = April 24, 2016|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''}}</ref> As part of its advertising campaign, Airbnb put out ads highlighting the role that the $12 million in taxes paid by it has played in funding city operations, but the ads are perceived by many as tasteless, so the company withdraws them and apologizes.<ref>{{cite web|url = http://techcrunch.com/2015/10/21/that-airbnb-ad/|title = Airbnb Apologizes For Tone-Deaf Hotel Tax Ads, Will Take Them Down “Immediately”|date = October 21, 2015|accessdate = April 24, 2016|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|last = Ha|first = Anthony}}</ref>
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| 2015 || November 12 || Product, partnerships partnership || Airbnb announces a new "Business Travel Ready" badge and host tools.<ref>{{cite web|url = http://techcrunch.com/2015/11/12/airbnb-announces-new-business-travel-ready-badge-host-tools/|title = Airbnb Announces New “Business Travel Ready” Badge, Host Tools|date = November 12, 2015|accessdate = April 24, 2016|publisher = ''[[wikipedia:TechCrunch|TechCrunch]]''|last = Dillet|first = Romain}}</ref>
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| 2016 || June || Legal || Airbnb sues the city of San Francisco over a new law that would require Airbnb to verify that their hosts are registered with the city.<ref>{{cite web |url=https://techcrunch.com/2016/06/27/airbnb-sues-san-francisco/ |date=June 28, 2016 |publisher=TechCrunch |title=Airbnb sues San Francisco over new rental legislation |author=Kate Conger |accessdate=February 21, 2017}}</ref><ref>{{cite web |url=https://san-francisco.airbnbcitizen.com/an-update-for-our-community-in-san-francisco/ |title=An Update for Our Community in San Francisco |publisher=Airbnb |date=June 27, 2016 |accessdate=February 21, 2017}}</ref>
| 2016 || July || Funding || Airbnb is reported to be raising $850 million at a $30 billion valuation.<ref>{{cite web |url=https://techcrunch.com/2016/08/06/airbnb-raising-a-reported-850m-at-a-30b-valuation/ |date=August 6, 2016 |publisher=TechCrunch |title=Airbnb raising a reported $850M at a $30B valuation |author=John Mannes |accessdate=February 21, 2017}}</ref>
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| 2016 || August || Legal || The city of Barcelona cracks down on homes that are illegally rented out to tourists, including houses listed on Airbnb. In addition, Barcelona's town hall announces that it would fine Airbnb and [[wikipedia:HomeAway|HomeAway]] (a similar service).<ref>{{cite web |url=http://www.reuters.com/article/us-spain-airbnb-idUSKCN10M1YY |author=Catherine Bennett |date=August 11, 2016 |publisher=Reuters |title=Barcelona steps up crackdown on Airbnb, threatens further fines |accessdate=February 21, 2017}}</ref>
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| 2016 || September || Acquisition || Airbnb acquires the travel startup Trip4real.<ref>{{cite web |url=https://techcrunch.com/2016/09/19/airbnb-acquires-travel-activities-marketplace-trip4real/ |date=September 19, 2016 |publisher=TechCrunch |title=Airbnb acquires travel activities marketplace, trip4real |author=Natasha Lomas |accessdate=February 21, 2017}}</ref>
| 2016 || December 2 || Legal || Airbnb settles the lawsuit it filed against New York City. Airbnb agrees to drop the suit as long as the city fines only the hosts and not Airbnb.<ref>{{cite web |url=https://www.nytimes.com/2016/12/03/technology/airbnb-ends-fight-with-new-york-city-over-fines.html |date=Dec. 3, 2016 |publisher=[[wikipedia:The New York Times|The New York Times]] |title=Airbnb Ends Fight With New York City Over Fines |author=KATIE BENNER |accessdate=February 21, 2017 |quote=But Airbnb on Friday agreed that it would drop the suit as long as New York City enforces the new law only against hosts and does not fine Airbnb. The settlement takes effect on Monday.}}</ref>
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| 2017 || January || Humanitarian aid || Brian Chesky, CEO of Airbnb, tweets that the company will give free housing to [[wikipedia:refugee|refugee]]s and any others not allowed into the [[wikipedia:United States|United States]] as a result of [[wikipedia:Donald Trump|President Trump]]'s [[wikipedia:Executive Order 13769|executive order to temporarily ban refugees from the United States]].<ref>{{Cite news | url=https://www.washingtonpost.com/news/the-intersect/wp/2017/01/29/airbnb-offers-free-housing-to-refugees-and-others-in-limbo-after-trumps-executive-order/ | title=Airbnb offers free housing to refugees and others in limbo after Trump’s executive order | last=Wang | first=Amy B. | date=2017-01-29 | last2=Wang | first2=Amy B. | newspaper=[[wikipedia:Washington Post|Washington Post]] | language=en-US | issn=0190-8286 | access-date=2017-01-30}}</ref><ref>{{Cite news| url=http://www.bbc.com/news/38787374 | title=Airbnb offers free housing to those hit by Trump ban | date=2017-01-29 | newspaper=[[wikipedia:BBC News|BBC News]] | language=en-GB | access-date=2017-01-30}}</ref>
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| 2017 || February || Acquisition || Airbnb aquires Luxury Retreats, an Airbnb-like service for high-end homes and premium vacation homes. The deal is reported to be $200–$300 million. As of the time of the deal, it is Airbnb's largest acquisition.<ref>{{cite web |url=https://www.bloomberg.com/news/articles/2017-02-16/airbnb-buys-vacation-home-management-company-luxury-retreats |publisher=[[wikipedia:Businessweek|Businessweek]] |author=Olivia Zaleski and Gerrit De Vynck|title=Airbnb Acquires Luxury Retreats, Beating Out Expedia, Accor |accessdate=February 21, 2017 |date=February 16, 2017}}</ref><ref>{{cite web |url=https://techcrunch.com/2017/02/09/airbnb-is-buying-luxury-retreats-for-around-200m/ |date=February 9, 2017 |publisher=TechCrunch |title=Airbnb is buying Luxury Retreats for around $200M |author=Ingrid Lunden |accessdate=February 21, 2017}}</ref>
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| 2017 || March 9 || Financial || Airbnb closes a US$1 billion Series F of investment funding round and reaches value at around US$31 billion.<ref>{{cite web |last1=Tweedie |first1=Steven |title=Airbnb just raised a massive $1 billion funding round that values the company at around $31 billion |url=https://www.businessinsider.com/airbnb-closes-1-billion-funding-round-2017-3 |website=businessinsider.com |accessdate=29 August 2019}}</ref><ref>{{cite web |last1=Hook |first1=Leslie |title=Airbnb completes $1bn fundraising to support expansion |url=https://www.ft.com/content/0fde09e0-04ef-11e7-ace0-1ce02ef0def9 |website=ft.com |accessdate=29 August 2019}}</ref><ref>{{cite web |title=AirBnB raises $1bn of investment funding |url=https://www.bbc.com/news/business-39224820 |website=bbc.com |accessdate=29 August 2019}}</ref><ref>{{cite web |title=Airbnb Valued at $31 Billion After New Funding Round |url=https://www.wsj.com/articles/airbnb-valued-at-31-billion-after-new-funding-round-1489086240 |website=wsj.com |accessdate=29 August 2019}}</ref><ref>{{cite web |last1=Thomas |first1=Lauren |title=Airbnb just closed a $1 billion round and became profitable in 2016 |url=https://www.cnbc.com/2017/03/09/airbnb-closes-1-billion-round-31-billion-valuation-profitable.html |website=cnbc.com |accessdate=29 August 2019}}</ref>
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| 2017 || March 20 || Product || Airbnb launches in {{w|New York City}} a new initiative called Trips, which consists in bookable, local-led tours, known as Experiences, aimed to “go beneath the surface and help guests discover local treasures that typical guidebooks and tours might miss.” The first NYC-based tours roll out in {{w|Harlem}}.<ref>{{cite web |last1=Rosenberg |first1=Zoe |title=Airbnb launches local-led Experiences neighborhood tours in NYC |url=https://ny.curbed.com/2017/3/20/14981224/airbnb-harlem-tours-experiences |website=ny.curbed.com |accessdate=30 August 2019}}</ref>
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| 2017 || April 7 || User expulsion || Airbnb bans host in {{w|Big Bear Lake, California}}, for canceling Asian guest’s reservation due to her Asian ethnicity. The host made a racist remark and referenced President Donald Trump.<ref>{{cite web |title=Airbnb bans Trump supporter for canceling Asian guest’s reservation |url=https://www.foxnews.com/travel/airbnb-bans-trump-supporter-for-canceling-asian-guests-reservation |website=foxnews.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb bans host who made racist remark, referenced Trump |url=https://edition.cnn.com/2017/04/08/us/airbnb-cancel-asian/index.html |website=edition.cnn.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Rhett Miller |first1=Joshua |title=‘It’s why we have Trump’: Airbnb host turns away Asian guest |url=https://nypost.com/2017/04/07/its-why-we-have-trump-airbnb-host-turns-away-asian-guest/ |website=nypost.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host cancels Asian woman's reservation at the last minute, telling her: 'It's why we have Trump' |url=https://www.telegraph.co.uk/news/2017/04/08/airbnb-host-cancels-asian-womans-reservation-last-minute-telling/ |website=telegraph.co.uk |accessdate=30 August 2019}}</ref> Later, in July, the host would be ordered to pay US$5,000 in damages for racial discrimination and take a course in Asian American studies.<ref>{{cite web |title=Airbnb host who canceled reservation using racist comment must pay $5,000 |url=https://www.theguardian.com/technology/2017/jul/13/airbnb-california-racist-comment-penalty-asian-american |website=theguardian.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host who stranded guest because of race ordered to take class in Asian American studies |url=https://www.washingtonpost.com/news/business/wp/2017/07/14/airbnb-host-who-stranded-guest-because-of-race-ordered-to-take-class-in-asian-american-studies/ |website=washingtonpost.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host hit with $5,000 fine for canceling on an Asian guest over her race |url=https://www.businessinsider.com/airbnb-racial-discrimination-asian-tami-barker-dyne-suh-2017-7 |website=businessinsider.com |accessdate=30 August 2019}}</ref>
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| 2017 || April 14 || Security || Airbnb adds new set of mandatory security measures, including multi-factor authentication, to prevent scammers from hijacking hosts. Users now have to authenticate every new phone, tablet or computer they log into by typing in the unique code Airbnb sends them via text or email.<ref>{{cite web |last1=Statt |first1=Nick |title=Airbnb adds new security measures to prevent scammers from hijacking hosts |url=https://www.theverge.com/2017/4/14/15308736/airbnb-multi-device-authentication-security-hackers |website=theverge.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Moon |first1=Mariella |title=Airbnb fights off account hijackers with new security tools |url=https://www.engadget.com/2017/04/15/airbnb-multi-factor-authentication/ |website=engadget.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Moon |first1=Mariella |title=Airbnb scammers are robbing homes by pretending to be users with great reviews Read more: https://metro.co.uk/2017/04/14/airbnb-scammers-are-robbing-homes-by-pretending-to-be-users-with-great-reviews-6574576/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ |url=https://metro.co.uk/2017/04/14/airbnb-scammers-are-robbing-homes-by-pretending-to-be-users-with-great-reviews-6574576/ |website=metro.co.uk |accessdate=30 August 2019}}</ref>
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| 2017 || April 28 || Product || Airbnb adds a new search filter for business travelers. To qualify, business users must register their work email address with their Airbnb account. Then, when they search, they can toggle “Business Travel Ready” in the filter menu.<ref>{{cite web |last1=Garun |first1=Natt |title=Airbnb adds a new search filter to cater to business travelers |url=https://www.theverge.com/2017/4/28/15471412/airbnb-business-travel-ready-filter-search-tool |website=theverge.com |accessdate=30 August 2019}}</ref>
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| 2017 || May 22 || Notable user || Swedish official tourism group Visit Sweden lists the entire country on Airbnb. The campaign makes use of a constitutional right that allows anyone in Sweden the right to access, walk, cycle, or camp on any land (the only exceptions being private residences, as well as gardens and lands under cultivation).<ref>{{cite web |last1=Weise |first1=Elizabeth |title=Sweden puts entire country up on Airbnb |url=https://www.usatoday.com/story/tech/talkingtech/2017/05/22/sweden-puts-entire-country-up-airbnb/102016814/ |website=usatoday.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Sweden Just Listed Its Entire Country on Airbnb |url=https://www.cntraveler.com/story/sweden-just-listed-its-entire-country-on-airbnb |website=cntraveler.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Coffee |first1=Patrick |title=Sweden Just Listed Itself on Airbnb in Its Latest Inspired Tourism Stunt |url=https://www.adweek.com/agencies/sweden-just-listed-itself-on-airbnb-in-its-latest-inspired-tourism-stunt/ |website=adweek.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Sweden Has Listed The Entire Country On Airbnb |url=https://www.fastcompany.com/40423398/sweden-has-listed-the-entire-country-on-airbnb |website=fastcompany.com |accessdate=30 August 2019}}</ref>
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| 2017 || June 7 || Humanitarian aid || Airbnb launches its Open Homes platform, an initiative aimed at providing short-term housing over the next five years for 100,000 people in need. It is considered a reaction to Donald Trump's {{w|Executive Order 13769}}, which bans travel from six predominantly Muslim countries. The Open Homes platform would be able to connect organizations like the {{w|International Rescue Committee}}, Singa Quebec, Inland Refugee Society of British Columbia, and SolidarityNow with available rooms. In total, seven nonprofits are linked into the new platform.<ref>{{cite web |title=This Is How Airbnb Will House 100,000 Refugees In The Next Five Years |url=https://www.fastcompany.com/40428556/this-is-how-airbnb-will-house-100000-refugees-in-the-next-five-years |website=fastcompany.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb Unveils a Platform for Housing Refugees |url=https://fortune.com/2017/06/07/airbnb-refugees-housing/ |website=fortune.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb finally has a solution for its pledge to host 100,000 refugees |url=https://www.theverge.com/2017/6/7/15753756/airbnb-open-homes-hosting-refugees |website=theverge.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb is making it easier than ever for you to host a person in need |url=https://www.digitaltrends.com/home/airbnb-open-homes/ |website=digitaltrends.com |accessdate=30 August 2019}}</ref>
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| 2017 || June 22 || Product || Airbnb launches a new premium service meant to attract higher-paying travelers, segmenting upscale properties into their own category for the first time. The included listings would be officially inspected by Airbnb to make sure the homes meet designated standards, which include new and matching bedding, single-use toiletries, available bottled water, tea, coffee, and other amenities generally found at hotels.<ref>{{cite web |last1=LeFebvre |first1=Rob |title=Airbnb to target wealthy customers who prefer luxury hotels |url=https://www.engadget.com/2017/06/22/airbnb-luxury-option/ |website=engadget.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Deahl |first1=Dani |title=Airbnb reportedly launching a premium tier to compete with hotels |url=https://www.theverge.com/2017/6/22/15856738/airbnb-premium-tier-hotels |website=theverge.com |accessdate=30 August 2019}}</ref>
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| 2017 || July 10 || Controversy || A South African tourist is hospitalized in {{w|Amsterdam}} after being pushed down a flight of stairs by her Airbnb host. Airbnb announces assistance to police with investigations.<ref>{{cite web |title=AIRBNBEAT Shocking moment female Airbnb guest is thrown down the stairs by her male landlord ‘because she was late leaving the rented Amsterdam flat’ |url=https://www.thesun.co.uk/news/3988058/shocking-moment-female-airbnb-guest-is-thrown-down-the-stairs-by-her-male-landlord-because-she-was-late-leaving-the-rented-amsterdam-flat/ |website=thesun.co.uk |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Woman shoved down stairs by Airbnb host ‘for checking out late’ |url=https://www.news.com.au/travel/travel-updates/incidents/woman-shoved-down-stairs-by-airbnb-host-for-checking-out-late/news-story/f42e15c8575e9dcb434ea916d8efce62 |website=news.com.au |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb Host Pushes Black Woman Down Stairs After Late Checkout |url=https://www.theroot.com/airbnb-host-pushes-black-woman-down-stairs-after-late-c-1796851874 |website=theroot.com |accessdate=30 August 2019}}</ref>
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| 2017 || July 27 || Partnership || Airbnb partners with the {{w|National Association for the Advancement of Colored People}} (NAACP) in order to conduct targeted outreach to communities of color to help more people use their homes to earn extra income. By increasing the number of travelers to communities of color, the partnership is expected to spread the economic benefits of tourism.<ref>{{cite web |title=NAACP, AIRBNB PARTNER TO PROMOTE TRAVEL, OFFER NEW ECONOMIC OPPORTUNITIES TO COMMUNITIES OF COLOR |url=https://www.naacp.org/latest/naacp-airbnb-partner-promote-travel-offer-new-economic-opportunities-communities-color/ |website=naacp.org |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb teams up with the NAACP to fight racism on its platform |url=https://www.theverge.com/2017/7/26/16037492/airbnb-naacp-partnership-racism-diversity-hosts |website=theverge.com |accessdate=30 August 2019}}</ref>
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| 2017 || August || User expulsion || Airbnb removes users who were using the service to book venues as part of the {{w|Unite the Right rally}}, a white supremacist rally that occurred in {{w|Charlottesville, Virginia}}.<ref>{{cite web |title=Ahead of Far Right Wing Rally in Virginia, Airbnb Cancels Accounts |url=https://www.nbcnews.com/news/us-news/ahead-far-right-wing-rally-virginia-airbnb-cancels-accounts-n790716 |website=nbcnews.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Vacancy. No Nazis Allowed. |url=https://slate.com/technology/2017/08/vacancy-no-nazis-allowed.html |website=slate.com |accessdate=30 August 2019}}</ref>
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| 2017 || October 12 || Partnership || Airbnb partners with Newgard Development Group with the purpose to build in {{w|Miami}} an apartment complex with 324 units specifically designed for home-sharing. The partnership marks the first time Airbnb works with a property developer.<ref>{{cite web |title=Airbnb teams up with developer to launch branded apartments |url=https://www.ft.com/content/afb21842-aece-11e7-aab9-abaa44b1e130 |website=ft.com |accessdate=31 August 2019}}</ref><ref>{{cite web |title=Airbnb is teaming up with a local developer to create a large apartment complex in Florida |url=https://www.cnbc.com/2017/10/12/airbnb-is-teaming-up-to-build-a-home-sharing-complex-in-florida.html |website=cnbc.com |accessdate=31 August 2019}}</ref><ref>{{cite web |title=To Avoid Angering Neighbors, Airbnb To Launch Its First-Ever Apartment Brand |url=https://www.forbes.com/sites/bizcarson/2017/10/12/airbnb-approved-apartments-disney-kissimmee/#4e46a0a5ce2f |website=forbes.com |accessdate=31 August 2019}}</ref><ref>{{cite web |title=Airbnb, developer partner on home-sharing apartments |url=https://www.orlandosentinel.com/news/osceola-county/os-kissimmee-airbnb-housing-20171011-story.html |website=orlandosentinel.com |accessdate=31 August 2019}}</ref>
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| 2017 || November 28 || Product payment system || Airbnb launches payment splitting for group trips, which allows the trip organizer to make a booking for a property that accepts split payments across a maximum of 16 people. Their credit card would be charged for their portion of the stay, with a lapse of 72 hours to pay their share.<ref>{{cite web |last1=Crook |first1=Jordan |title=Airbnb launches payment splitting for group trips |url=https://techcrunch.com/2017/11/28/airbnb-launches-payment-splitting-for-group-trips/ |website=techcrunch.com |accessdate=31 August 2019}}</ref><ref>{{cite web |title=Airbnb now lets you split the bill for your rental with other users |url=https://thenextweb.com/tech/2017/11/28/airbnb-now-lets-you-split-the-bill-for-your-rental-with-other-users/ |website=thenextweb.com |accessdate=31 August 2019}}</ref><ref>{{cite web |title=Airbnb adds a feature to make traveling with friends easier |url=https://www.cnet.com/news/airbnb-adds-split-payment-feature/ |website=cnet.com |accessdate=31 August 2019}}</ref><ref>{{cite web |title=A new Airbnb feature will make travelling with friends easier |url=https://www.lonelyplanet.com/articles/airbnb-how-to-split-payments |website=lonelyplanet.com |accessdate=31 August 2019}}</ref>
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| 2017 || November 28 || Partnership || The Indian {{w|National Skill Development Corporation}} and the Tourism and Hospitality Sector Skill Council sign a tripartite Memorandum of Understanding (MoU) with Airbnb to provide hospitality skills training to hospitality micro-entrepreneurs in India. Through the partnership, the three organizations are expected to create an accredited skill development module for hospitality entrepreneurs offering homestay facilities, unique accommodations and local experience.<ref>{{cite web |last1=Chaturvedi |first1=Anumeha |title=Skill India partners with Airbnb to upskill hospitality entrepreneurs |url=https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/skill-india-partners-with-airbnb-to-upskill-hospitality-entrepreneurs/articleshow/61836710.cms |website=economictimes.indiatimes.com |accessdate=31 August 2019}}</ref>
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| 2017 || December 11 || Product || Airbnb announces addition of {{w|virtual reality}} and {{w|augmented reality}} to its services with the purpose to give prospective renters a better sense of the space they're renting. 3D scans would allow guests to take virtual tours of properties before they book, and use AR to enhance their experience upon arrival.<ref>{{cite web |title=Airbnb is bringing virtual reality to hospitality |url=https://thespaces.com/airbnb-virtual-reality-hospitality/ |website=thespaces.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb might actually make virtual reality useful |url=https://mashable.com/2017/12/11/airbnb-virtual-augmented-reality/ |website=mashable.com |accessdate=3 October 2019}}</ref>
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| 2018 || January 16 || Product payment system || Airbnb announces new tool letting users reserve accommodation by paying 50 percent upfront and 50 percent before they arrive. Before this, Airbnb users had to pay 100 percent of their booking up front. Requirements are that rental has to be booked 14 days before check-in, and must cost at least US$250.<ref>{{cite web |title=Airbnb will now let you book by paying 50 percent in advance |url=https://www.theverge.com/2018/1/16/16896012/airbnb-book-up-front-50-percent |website=theverge.com |accessdate=3 October 2019}}</ref><ref>{{cite web |last1=Crook |first1=Jordan |title=Airbnb now lets users pay less up front for bookings |url=https://techcrunch.com/2018/01/16/airbnb-now-lets-users-pay-less-up-front-for-bookings/ |website=techcrunch.com |accessdate=3 October 2019}}</ref><ref>{{cite web |last1=Fitzmaurice |first1=Rosie |title=Airbnb's new 'Pay Less Up Front' option allows you to spread out the cost of your booking — here's how it works |url=https://www.businessinsider.com/airbnb-introduces-new-option-to-pay-less-upfront-2018-1 |website=businessinsider.com |accessdate=3 October 2019}}</ref>
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| 2018 || January || Leadership || American business executive {{w|Ken Chenault}}, longtime CEO of American Express, is announced to join Airbnb’s board of directors in Aurbnb's first board expansion. Chenault is the first board member who is neither an Airbnb executive nor a venture backer.<ref>{{cite web |title=Airbnb adds board member as company reportedly turns profit |url=https://www.sfchronicle.com/business/article/Airbnb-adds-board-member-as-company-reportedly-12525373.php |website=sfchronicle.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=In the magical world of Airbnb, ideals still trump earnings |url=https://www.marketwatch.com/story/in-the-magical-world-of-airbnb-ideals-still-trump-earnings-2018-01-25 |website=marketwatch.com |accessdate=3 October 2019}}</ref>
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| 2018 || February 8 || Partnership || Airbnb announces partnership with SiteMinder, a leading cloud platform for hotels, to allow boutique hotels and bed and breakfasts to list on Airbnb site through a third-party distribution service.<ref>{{cite web |last1=Montevago |first1=Jessica |title=Airbnb Launches Hotel Distribution Platform |url=https://www.travelmarketreport.com/articles/Airbnb-Launches-Hotel-Distribution-Platform |website=travelmarketreport.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb Launches Global Hotel Technology Partnership to Support Boutique Hotels, Bed and Breakfasts |url=https://www.hospitalitynet.org/news/4086848.html |website=hospitalitynet.org |accessdate=3 October 2019}}</ref>
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| 2018 || February 22 || Product || Airbnb launches Airbnb Plus, a hotel-like tier of service aimed at offering higher-end accommodations that meet a determined standard (kitchens with cookware, plush towels, comfortable mattresses, etc). The service launches to mark Airbnb’s 10th anniversary. More than 2,000 properties are first listed across 13 cities, including {{w|Austin}}, {{w|Barcelona}}, {{w|Cape Town}}, {{w|Chicago}}, {{w|Los Angeles}}, {{w|London}}, {{w|Melbourne}}, {{w|Milan}}, {{w|Rome}}, {{w|San Francisco}}, {{w|Shanghai}}, {{w|Sydney}}, and {{w|Toronto}}.<ref>{{cite web |last1=Knight |first1=Shawn |title=Airbnb launches Plus, higher-end options that have been personally inspected |url=https://www.techspot.com/news/73413-airbnb-launches-plus-higher-end-options-have-personally.html |website=techspot.com |accessdate=3 October 2019}}</ref><ref>{{cite web |last1=Statt |first1=Nick |title=Airbnb reveals new hotel-like service called Airbnb Plus |url=https://www.theverge.com/2018/2/22/17040684/airbnb-plus-hotels-standard-amenities-service-loyalty-program |website=theverge.com |accessdate=3 October 2019}}</ref><ref>{{cite web |last1=Vora |first1=Shivani |title=From New Airbnb Plus, Properties With More Amenities |url=https://www.nytimes.com/2018/02/22/travel/new-airbnb-plus.html |website=nytimes.com |accessdate=3 October 2019}}</ref><ref>{{cite web |last1=Lynley |first1=Matthew |title=Airbnb is rolling out a new tier aimed at higher-end travelers |url=https://techcrunch.com/2018/02/22/airbnb-is-rolling-out-a-new-tier-aimed-at-higher-end-travelers/ |website=techcrunch.com |accessdate=3 October 2019}}</ref>
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| 2018 || May 24 || Product || Airbnb launches 'Travel Stories' on its site and app, a feature very similar to {{w|Instagram}} Stories, for travelers to share their photos and videos from their trip directly. Like Instagram, users are able to geo-tag where they are in each photo.<ref>{{cite web |title=Airbnb Launches Instagram-Like 'Stories' Feature |url=https://www.cntraveler.com/story/airbnb-launches-instagram-like-stories-feature |website=cntraveler.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb quietly launches its own Stories for users to build video montages of their travels |url=https://techcrunch.com/2018/05/24/airbnb-travel-stories/ |website=techcrunch.com |accessdate=3 October 2019}}</ref>
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| 2018 || July 11 || Study || Study from researchers at {{w|Purdue University}} finds Airbnb benefits local economies in white neighborhoods, unlike their black or Latino counterparts. White areas are the ones most likely to benefit from an influx of Airbnb guests, who spend money locally and boost businesses in areas where tourism is not already prevalent.<ref>{{cite web |title=Study finds Airbnb benefits local economies, but only in white neighborhoods |url=https://www.spokesman.com/stories/2018/jul/11/study-finds-airbnb-benefits-local-economies-but-on/ |website=spokesman.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Study claims Airbnb is great for your neighborhood’s economy, if it’s predominantly white |url=https://www.theverge.com/2018/7/11/17561904/airbnb-boost-neighborhood-restaurants-white-communities-study |website=theverge.com |accessdate=3 October 2019}}</ref>
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| 2018 || August 15 || Humanitarian aid || Airbnb announces a total of US$10 million in donation to seven select charities, including The New York Immigration Coalition, New York Mortgage Coalition, New York State Rural Housing Coalition Inc., Win, GMHC, CSNYC and Abyssinian Development Corporation. Airbnb states it is a symbolic gesture to show some of {{w|New York City}} and {{w|New York State}} tax revenues could generate if short-term rentals were allowed.<ref>{{cite web |title=Airbnb to donate $10M to charities as symbolic gesture |url=https://nypost.com/2018/08/15/airbnb-to-donate-10m-to-city-charities-as-symbolic-gesture/ |website=nypost.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb pledges $10 million to New York charities |url=https://techcrunch.com/2018/08/15/airbnb-pledges-10-million-to-new-york-charities/ |website=techcrunch.com |accessdate=3 October 2019}}</ref>
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| 2018 || September 12 || Humanitarian aid || Airbnb activates its "Open Homes" program to offer up their guest houses and extra bedrooms to "displaced neighbors" and "relief workers deployed to help" during and in the aftermath of {{w|Hurricane Florence}} a {{w|Cape Verde hurricane}} approaching the coasts of {{w|North Carolina}}, {{w|South Carolina}}, and {{w|Virginia}} have all declared states of emergency, and many of the states' highways are directing cars one way: west. More than 131 apartments, entire homes, and rooms available in {{w|Atlanta}}, {{w|Charlotte}}, {{w|Greensboro}}, {{w|Columbia}}, and other cities, are listed on Airbnb's site for just $0.<ref>{{cite web |title=Airbnb activates free housing program for Hurricane Florence evacuees, relief workers |url=https://www.cbsnews.com/news/hurricane-florence-evacuations-airbnb-open-homes-free-housing-program-evacuees-relief-workers/ |website=cbsnews.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb Makes Accommodations Free to People Fleeing Hurricane Florence and Emergency Workers |url=https://people.com/home/airbnb-offers-free-accommodations-hurricane-florence-evacuation/ |website=people.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb Has $0 Listings for Hurricane Florence Evacuees |url=https://www.cntraveler.com/story/airbnb-offers-free-lodging-to-hurricane-florence-evacuees |website=cntraveler.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb and Lyft are helping people escape Hurricane Florence |url=https://qz.com/1388639/hurricane-florence-airbnb-and-lyft-are-helping-people-escape/ |website=qz.com |accessdate=3 October 2019}}</ref>
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| 2018 || November 16 || Financial || Airbnb releases some finances prior to its expected 2019 {{w|IPO}}, recognizing over US$1 billion in revenue for the third quarter.<ref>{{cite web |title=Airbnb booked more than $1 billion in third quarter revenue |url=https://www.cnbc.com/2018/11/16/airbnb-booked-more-than-1-billion-in-third-quarter-revenue.html |website=cnbc.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb made more than $1 billion in revenue last quarter |url=https://techcrunch.com/2018/11/16/airbnb-q3-2018-revenue/ |website=techcrunch.com |accessdate=3 October 2019}}</ref>
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| 2018 || November 19 || Legal || Airbnb announces removal of its listings in Israeli settlements in the occupied {{w|West Bank}}, following the illegal status of the settlements under {{w|International law}}. The decision is welcomed by Palestinians, while the state of Israel calls it "shameful" and threatens legal action.<ref>{{cite web |title=Airbnb removes Israeli West Bank settlement listings |url=https://www.bbc.com/news/business-46269704 |website=bbc.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb to Remove Listings in Jewish West Bank Settlements |url=https://www.haaretz.com/israel-news/airbnb-to-remove-listings-in-jewish-west-bank-settlements-1.6662443 |website=haaretz.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Airbnb to remove listings in Israel's West Bank settlements |url=https://www.reuters.com/article/us-israel-palestinians-airbnb/airbnb-to-remove-listings-in-israels-west-bank-settlements-idUSKCN1NO1WA |website=reuters.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=Israel reacts with anger to Airbnb removing rental listings in West Bank settlements |url=https://www.latimes.com/world/middleeast/la-fg-israel-airbnb-westbank-20181120-story.html |website=latimes.com |accessdate=3 October 2019}}</ref>
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| 2018 || November 28 || Legal || A group of {{w|American Jews}} sue Airbn in federal court, accusing the company of religious discrimination over its decision to remove listings for about 200 homes in the Israeli-occupied {{w|West Bank}}.<ref>{{cite web |title=Jewish Americans sue Airbnb over West Bank listing ban |url=https://www.reuters.com/article/us-airbnb-lawsuit-israel/jewish-americans-sue-airbnb-over-west-bank-listing-ban-idUSKCN1NX2V1 |website=reuters.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=If the U.S. Government Won’t Act, Airbnb Will |url=https://foreignpolicy.com/2018/11/27/if-the-u-s-government-wont-act-airbnb-will-west-bank-settlements-rentals-occupation-israel-palestinians-netanyahu/ |website=foreignpolicy.com |accessdate=3 October 2019}}</ref><ref>{{cite web |title=U.S. Jews Sue Airbnb Over Israeli Settlement Ban |url=https://www.haaretz.com/us-news/u-s-jews-sue-airbnb-over-israeli-settlement-ban-1.6701132 |website=haaretz.com |accessdate=3 October 2019}}</ref>
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| 2018 || November 29 || Product || Airbnb introduces "Backyard", an initiative aimed at providing people with prototypes of different styles of pre-fabricated homes, which could be set up in people's backyards or be freestanding houses. These homes are also meant to minimize waste and maximize eco-friendly building.<ref>{{cite web |title=Airbnb is designing and building houses now |url=https://www.cnet.com/news/airbnb-is-designing-and-building-houses-now/ |website=cnet.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb’s next project is building houses |url=https://www.engadget.com/2018/11/29/airbnb-backyard-building-selling-houses/ |website=engadget.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Exclusive: Airbnb will start designing houses in 2019 |url=https://www.fastcompany.com/90271599/exclusive-airbnb-will-start-designing-houses-in-2019 |website=fastcompany.com |accessdate=4 October 2019}}</ref>
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| 2018 || December 7 || Financial || Airbnb announces it has paid US$1 billion in taxes on behalf of hosts over the past four and a half years.<ref>{{cite web |title=Airbnb says it has paid $1 billion in local taxes on behalf of hosts since 2014 |url=https://venturebeat.com/2018/12/07/airbnb-says-it-has-paid-1-billion-in-local-taxes-on-behalf-of-hosts-since-2014/ |website=venturebeat.com |accessdate=4 October 2019}}</ref>
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| 2019 || January 25 || Acquisition || Airbnb acquires Danish startup Gaest, which provides a platform for business people to book off-site spaces for meetings and events.<ref>{{cite web |last1=Lunden |first1=Ingrid |title=Airbnb acquires Denmark’s Gaest to expand in bookings for meetings and offsites |url=https://techcrunch.com/2019/01/25/airbnb-acquires-denmarks-gaest-to-expand-in-bookings-for-meetings-and-offsites/ |website=techcrunch.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb acquires Danish startup used to book meeting spaces for just a couple hours or days |url=https://www.businessinsider.com/airbnb-acquires-danish-startup-gaest-2019-1 |website=businessinsider.com |accessdate=4 October 2019}}</ref>
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| 2019 || February 10 || Legal || The City of {{w|Paris}} sues Airbnb for publishing 1,000 illegal rentals adverts, with city Mayor seeking 12.5 million-euro fine for site’s listings. Under local law, home owners in Paris can rent out their places on short-term rental platforms for up to 120 days in a year.<ref>{{cite web |title=Paris is suing Airbnb for publishing illegal rental advertisements and is seeking $14 million |url=https://www.businessinsider.com/r-paris-seeks-14-million-from-airbnb-for-illegal-adverts-2019-2 |website=businessinsider.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb Contests Paris City Hall Claim of Illegal Adverts |url=https://www.bloomberg.com/news/articles/2019-02-10/airbnb-contests-paris-city-hall-claim-of-illegal-advertisements |website=bloomberg.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Paris seeks $14 million from Airbnb for illegal adverts |url=https://www.reuters.com/article/us-airbnb-paris/paris-seeks-14-million-from-airbnb-for-illegal-adverts-idUSKCN1PZ0DA |website=reuters.com |accessdate=4 October 2019}}</ref>
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| 2019 || March 7 || Acquisition || Airbnb acquires travel app {{w|HotelTonight}}, which lets travelers arrange last-minute accommodations. The deal price is reported at a little more than US$400 million.<ref>{{cite web |last1=Clark |first1=Kate |title=Airbnb agrees to acquire last-minute hotel-booking app HotelTonight |url=https://techcrunch.com/2019/03/07/airbnb-agrees-to-acquire-last-minute-hotel-booking-app-hoteltonight/ |website=techcrunch.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb to acquire HotelTonight, plunging deeper into hotel business |url=https://www.cnet.com/news/airbnb-to-acquire-hoteltonight-plunging-deeper-into-hotel-business/ |website=cnet.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb Is Paying $400 Million For HotelTonight, Half in Pre-IPO Stock |url=https://skift.com/2019/03/08/airbnb-paid-400-million-for-hoteltonight-half-in-pre-ipo-stock/ |website=skift.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Daily Crunch: Airbnb is acquiring HotelTonight |url=https://techcrunch.com/2019/03/08/daily-crunch-airbnb-acquires-hoteltonight/ |website=techcrunch.com |accessdate=4 October 2019}}</ref>
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| 2019 || April 10 || Legal || Airbnb reverses ban on rental listings of homes located inside Jewish settlements in the Israeli-occupied {{w|West Bank}}, settling legal action brought by hosts, potential hosts and guests against the firm. Israeli lawyers had filed a class action suit against Airbnb in November 2018 immediately after the Airbnb ban. The company also announces it will not profit off rental listings, donating them instead to non-profits focused on humanitarian aid in different parts of the world.<ref>{{cite web |title=Airbnb reverses ban on West Bank settlement listings |url=https://www.bbc.com/news/world-middle-east-47881163 |website=bbc.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb to allow listings from illegal Israeli settlements |url=https://www.aljazeera.com/news/2019/04/airbnb-listings-illegal-israeli-settlements-190410002223703.html |website=aljazeera.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb reverses decision to remove Israeli West Bank homes from website |url=https://www.theguardian.com/technology/2019/apr/10/airbnb-reverses-decision-to-remove-israeli-west-bank-homes-from-website |website=theguardian.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb will allow Israeli settlement listings but won't profit off them |url=https://edition.cnn.com/2019/04/09/tech/airbnb-reverses-israeli-settlement-stance/index.html |website=edition.cnn.com |accessdate=4 October 2019}}</ref>
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| 2019 || May 16 || Leadership || Airbnb adds former {{w|Apple Inc.}} retail chief {{w|Angela Ahrendts}} to board of directors, as it prepares for an initial public offering.<ref>{{cite web |last1=Clark |first1=Kate |title=Airbnb adds former Apple retail chief Angela Ahrendts to board |url=https://techcrunch.com/2019/05/16/airbnb-adds-former-apple-retail-chief-angela-ahrendts-to-board/ |website=techcrunch.com |accessdate=4 October 2019}}</ref>
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| 2019 || May 22 || Partnership || Airbnb partners with genetic testing company {{w|23andMe}} with aims at helping people interested in traveling to study their family heritage, with each company promoting such trips.<ref>{{cite web |title=Airbnb and 23andMe partner to tap interest in heritage travel |url=https://www.marketingdive.com/news/airbnb-and-23andme-partner-to-tap-consumer-interest-in-heritage-travel/555328/ |website=marketingdive.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb wants you to travel based on your 23andMe results |url=https://qz.com/1624787/airbnb-and-23andme-want-to-plan-heritage-travel/ |website=qz.com |accessdate=4 October 2019}}</ref>
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| 2019 || June 13 || Product || Airbnb launches Airbnb Adventures, a multiday tour service lasting between three days and a week, including natural and cultural trips around the world.<ref>{{cite web |title=Airbnb launches ‘Adventures’ for tourists seeking more thrills |url=https://techcrunch.com/2019/06/13/airbnb-launches-adventures-for-tourists-seeking-more-thrills/ |website=techcrunch.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb Expands Experiences Into Multiday Adventures |url=https://skift.com/2019/06/13/airbnb-expands-experiences-into-multiday-adventures/ |website=airbnb.com |accessdate=4 October 2019}}</ref>
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| 2019 || June 20 || Competition/controversy || Ten European cities ({{w|Amsterdam}}, {{w|Barcelona}}, {{w|​​Berlin}}, {{w|Bordeaux}}, {{w|Brussels}}, {{w|Krakow}}, {{w|Munich}}, {{w|Paris}}, {{w|Valencia}} and {{w|Vienna}}) address to the {{w|European Union}} in a joint letter, demanding more help in their "battle" against Airbnb and other holiday rental websites, which they argue are "locking locals out of housing and changing the face of neighbourhoods".<ref>{{cite web |title=Airbnb faces outcry from Europe's top tourist cities |url=https://www.cnet.com/news/europes-top-tourist-cities-lash-out-against-airbnb/ |website=cnet.com |accessdate=4 October 2019}}</ref><ref>{{cite web |last1=Barry |first1=Sinead |title=Rental platforms like Airbnb do not cooperate with authorities claims letter from European cities |url=https://www.euronews.com/2019/06/21/rental-platforms-like-airbnb-do-not-cooperate-with-authorities-claims-letter-from-european |website=euronews.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb likely removed 31,000 homes from Canada’s rental market, study finds |url=https://www.theglobeandmail.com/canada/article-airbnb-likely-removed-31000-homes-from-canadas-rental-market-study/ |website=theglobeandmail.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Ten cities ask EU for help to fight Airbnb expansion |url=https://www.theguardian.com/cities/2019/jun/20/ten-cities-ask-eu-for-help-to-fight-airbnb-expansion |website=theguardian.com |accessdate=4 October 2019}}</ref>
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| 2019 || July 22 || Product || Airbnb introduces new search tools for business travelers, adding a special filter for stays on business trips. With this tool, instead of asking users if they travel for business, the service offers a work trip toggle that can be selected at the beginning of the search.<ref>{{cite web |title=Airbnb introduces new search tools for business travelers |url=https://techcrunch.com/2019/07/22/airbnb-introduces-new-search-tools-for-business-travelers/ |website=techcrunch.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb makes it easier to find a place to stay on business trips |url=https://www.engadget.com/2019/07/22/airbnb-for-work-business-trip-search/ |website=engadget.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=You can now search Airbnb for business-friendly places to stay on work trips |url=https://www.digitaltrends.com/news/airbnb-work-trip-search/ |website=digitaltrends.com |accessdate=4 October 2019}}</ref>
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| 2019 || August 5 || Acquisition || Airbnb acquires Urbandoor, a {{w|San Francisco}}-based company that offers extended stays to corporate clients.<ref>{{cite web |last1=Crook |first1=Jordan |title=Doubling down on business travelers, Airbnb acquires Urbandoor |url=https://techcrunch.com/2019/08/05/doubling-down-on-business-travelers-airbnb-acquires-urbandoor/ |website=techcrunch.com |accessdate=4 October 2019}}</ref><ref>{{cite web |last1=Fox |first1=Linda |title=Airbnb pads out corporate offering with Urbandoor acquisition |url=https://www.phocuswire.com/Airbnb-acquires-urbandoor |website=phocuswire.com |accessdate=4 October 2019}}</ref>
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| 2019 || September 21 || Financial || Airbnb announces going public in 2020.<ref>{{cite web |title=Airbnb announces it will go public next year after WeWork delays IPO |url=https://www.theguardian.com/technology/2019/sep/19/airbnb-ipo-2020-value |website=theguardian.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb Says It’s Planning Long-Awaited IPO In 2020 |url=https://sanfrancisco.cbslocal.com/2019/09/19/airbnb-ipo-going-public-2020/ |website=sanfrancisco.cbslocal.com |accessdate=4 October 2019}}</ref><ref>{{cite web |title=Airbnb says it will go public next year but won’t say when or how |url=https://www.sfchronicle.com/business/article/Airbnb-says-it-will-go-public-next-year-14452252.php |website=sfchronicle.com |accessdate=4 October 2019}}</ref>
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