Timeline of Airbnb: Difference between revisions
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| 2017 || March 20 || || Airbnb launches in {{w|New York City}} a new initiative called Trips, which consists in bookable, local-led tours, known as Experiences, aimed to “go beneath the surface and help guests discover local treasures that typical guidebooks and tours might miss.” The first NYC-based tours roll out in {{w|Harlem}}.<ref>{{cite web |last1=Rosenberg |first1=Zoe |title=Airbnb launches local-led Experiences neighborhood tours in NYC |url=https://ny.curbed.com/2017/3/20/14981224/airbnb-harlem-tours-experiences |website=ny.curbed.com |accessdate=30 August 2019}}</ref> | | 2017 || March 20 || || Airbnb launches in {{w|New York City}} a new initiative called Trips, which consists in bookable, local-led tours, known as Experiences, aimed to “go beneath the surface and help guests discover local treasures that typical guidebooks and tours might miss.” The first NYC-based tours roll out in {{w|Harlem}}.<ref>{{cite web |last1=Rosenberg |first1=Zoe |title=Airbnb launches local-led Experiences neighborhood tours in NYC |url=https://ny.curbed.com/2017/3/20/14981224/airbnb-harlem-tours-experiences |website=ny.curbed.com |accessdate=30 August 2019}}</ref> | ||
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| 2017 || April 7 || || Airbnb bans host in {{w|Big Bear Lake, California}}, for canceling Asian guest’s reservation due to her Asian ethnicity. The host made a racist remark and referenced President Donald Trump.<ref>{{cite web |title=Airbnb bans Trump supporter for canceling Asian guest’s reservation |url=https://www.foxnews.com/travel/airbnb-bans-trump-supporter-for-canceling-asian-guests-reservation |website=foxnews.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb bans host who made racist remark, referenced Trump |url=https://edition.cnn.com/2017/04/08/us/airbnb-cancel-asian/index.html |website=edition.cnn.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Rhett Miller |first1=Joshua |title=‘It’s why we have Trump’: Airbnb host turns away Asian guest |url=https://nypost.com/2017/04/07/its-why-we-have-trump-airbnb-host-turns-away-asian-guest/ |website=nypost.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host cancels Asian woman's reservation at the last minute, telling her: 'It's why we have Trump' |url=https://www.telegraph.co.uk/news/2017/04/08/airbnb-host-cancels-asian-womans-reservation-last-minute-telling/ |website=telegraph.co.uk |accessdate=30 August 2019}}</ref> | | 2017 || April 7 || || Airbnb bans host in {{w|Big Bear Lake, California}}, for canceling Asian guest’s reservation due to her Asian ethnicity. The host made a racist remark and referenced President Donald Trump.<ref>{{cite web |title=Airbnb bans Trump supporter for canceling Asian guest’s reservation |url=https://www.foxnews.com/travel/airbnb-bans-trump-supporter-for-canceling-asian-guests-reservation |website=foxnews.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb bans host who made racist remark, referenced Trump |url=https://edition.cnn.com/2017/04/08/us/airbnb-cancel-asian/index.html |website=edition.cnn.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Rhett Miller |first1=Joshua |title=‘It’s why we have Trump’: Airbnb host turns away Asian guest |url=https://nypost.com/2017/04/07/its-why-we-have-trump-airbnb-host-turns-away-asian-guest/ |website=nypost.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host cancels Asian woman's reservation at the last minute, telling her: 'It's why we have Trump' |url=https://www.telegraph.co.uk/news/2017/04/08/airbnb-host-cancels-asian-womans-reservation-last-minute-telling/ |website=telegraph.co.uk |accessdate=30 August 2019}}</ref> Later, in July, the host would be ordered to pay US$5,000 in damages for racial discrimination and take a course in Asian American studies.<ref>{{cite web |title=Airbnb host who canceled reservation using racist comment must pay $5,000 |url=https://www.theguardian.com/technology/2017/jul/13/airbnb-california-racist-comment-penalty-asian-american |website=theguardian.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host who stranded guest because of race ordered to take class in Asian American studies |url=https://www.washingtonpost.com/news/business/wp/2017/07/14/airbnb-host-who-stranded-guest-because-of-race-ordered-to-take-class-in-asian-american-studies/ |website=washingtonpost.com |accessdate=30 August 2019}}</ref><ref>{{cite web |title=Airbnb host hit with $5,000 fine for canceling on an Asian guest over her race |url=https://www.businessinsider.com/airbnb-racial-discrimination-asian-tami-barker-dyne-suh-2017-7 |website=businessinsider.com |accessdate=30 August 2019}}</ref> | ||
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| 2017 || April 14 || || Airbnb adds new set of mandatory security measures, including multi-factor authentication, to prevent scammers from hijacking hosts. Users now have to authenticate every new phone, tablet or computer they log into by typing in the unique code Airbnb sends them via text or email.<ref>{{cite web |last1=Statt |first1=Nick |title=Airbnb adds new security measures to prevent scammers from hijacking hosts |url=https://www.theverge.com/2017/4/14/15308736/airbnb-multi-device-authentication-security-hackers |website=theverge.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Moon |first1=Mariella |title=Airbnb fights off account hijackers with new security tools |url=https://www.engadget.com/2017/04/15/airbnb-multi-factor-authentication/ |website=engadget.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Moon |first1=Mariella |title=Airbnb scammers are robbing homes by pretending to be users with great reviews Read more: https://metro.co.uk/2017/04/14/airbnb-scammers-are-robbing-homes-by-pretending-to-be-users-with-great-reviews-6574576/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ |url=https://metro.co.uk/2017/04/14/airbnb-scammers-are-robbing-homes-by-pretending-to-be-users-with-great-reviews-6574576/ |website=metro.co.uk |accessdate=30 August 2019}}</ref> | | 2017 || April 14 || || Airbnb adds new set of mandatory security measures, including multi-factor authentication, to prevent scammers from hijacking hosts. Users now have to authenticate every new phone, tablet or computer they log into by typing in the unique code Airbnb sends them via text or email.<ref>{{cite web |last1=Statt |first1=Nick |title=Airbnb adds new security measures to prevent scammers from hijacking hosts |url=https://www.theverge.com/2017/4/14/15308736/airbnb-multi-device-authentication-security-hackers |website=theverge.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Moon |first1=Mariella |title=Airbnb fights off account hijackers with new security tools |url=https://www.engadget.com/2017/04/15/airbnb-multi-factor-authentication/ |website=engadget.com |accessdate=30 August 2019}}</ref><ref>{{cite web |last1=Moon |first1=Mariella |title=Airbnb scammers are robbing homes by pretending to be users with great reviews Read more: https://metro.co.uk/2017/04/14/airbnb-scammers-are-robbing-homes-by-pretending-to-be-users-with-great-reviews-6574576/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/ |url=https://metro.co.uk/2017/04/14/airbnb-scammers-are-robbing-homes-by-pretending-to-be-users-with-great-reviews-6574576/ |website=metro.co.uk |accessdate=30 August 2019}}</ref> | ||